CRITICAL COMMUNICATIONS: are yours robust and reliable enough?

CRITICAL COMMUNICATIONS: are yours robust and reliable enough?

Communication Break-Down: Have Lessons Been Learned?

It’s a year since Cyclone Gabrielle wreaked havoc across the East Coast, Gisborne and Hawkes Bay causing death and destruction across the area. It was a traumatic time and many are still struggling to rebuild communities and livelihoods.

To recap the Cyclone seriously impacted power and communication links. Phone, internet and linked analogue radio systems right across the area were out of service for several days.  However, the Tait Tier III Digital Trunked Radio Network, operated by Colvins Communications in Tairāwhiti, remained operational throughout. It became a communication lifeline for many across the affected areas. Both Civil Defence and the Police relied on the system for critical communications while power, internet and cell phone links were repaired.

At the time, there was intense media focus on system failures and now one year on the question remains, are critical communications robust and reliable enough for use during and after future civil defence emergencies?

 Is “Radio-As-A-Service” The Answer?

Some have made the transition to digital but many Civil Defence Emergency Management (CDEM) Groups and local Councils are still operating on ageing single-site analogue repeaters. These are reaching the end of life and being phased out over the next few years to make way for digital systems including the national rollout of the new Public Service Network (PSN) for Police, Ambulance and Fire Emergency Services.

It is likely that, eventually, many of these groups and organisations will integrate with a national communications strategy. In the meantime, the National Emergency Management Agency has recommended all consider using local private sector networks such as the North Island Tait Tier III Digital Network (operated by Alcom, Colvins & Communicate). This “radio-as-a-service” option enables the transition from existing analogue radio to state-of-the-art digital networks in a managed, efficient and cost-effective way.   It provides customers with modern critical communications without a huge initial outlay and provides communications tailored to incorporate specific features and functions for enhanced safety, operational effectiveness and emergency management.

How Robust & Reliable Are Your Critical Communications?

Right now is a good time for Civil Defence Agencies, Councils and other organisations and businesses to review critical  communications and plan the best way to transition from ageing analogue equipment to the benefits of digital radio.

The Tait Digital Network’s performance during and post-Cyclone Gabrielle was exceptional.  Since then, network coverage has expanded and the linking and backup systems are being monitored and improved to meet critical communications standards.

Contact  Tina or Vernon if you would like more information or to book a demo of how The Digital Network could help your organisation or business now and in the event of a natural disaster or other Civil Defence emergency.