Service

At Alcom we pride ourselves on providing tailored solutions and quality service at every stage.
Our services include:

Sales & Service Advice
We keep up to date with the latest products, technology and regulations. We are happy to discuss your needs and then offer the advice and solution options. Alcom supply and service all the leading equipment brands including: Tait, Icom, Hytera, Motorola, GME, Uniden, Sonim, OTTO, Logic and others

Installations, Repairs & Programming
Our skilled technicians can install, service and programme equipment when and where you need them. We take bookings from our Rotorua office for our Rotorua and Tokoroa workshops. While bookings are recommended we do our best to accommodate drop-ins for urgent programming and repairs too (Rotorua only).

Our team are regularly out and about in the following areas:

*Kaingaroa, Kinleith & other Central North Island Forests

*Tokoroa/Putaruru/Atiamuri

*Taupo/Reporoa/Turangi

*Whakatane/Te Puke/Kawerau/Edgecumbe

*Other locations across the Central North Island

Just give us a call to make a booking or find out more.

Channel Licencing/Programming

Anyone using radio in New Zealand must ensure that they have the correct user license, or have an exemption from licensing. As your local authorised service agent we can assist you with all you channel licensing and programming requirements.

Radio hire/lease
Hiring radio equipment (radios, repeaters and a range of accessories) can be the most cost effective communication for sports events, festivals, film crews, conferences, factory shutdowns and other short or long term projects. Hiring rates start at $15 per day per radio. Weekly and monthly rates are also available. Whether you require just a few or 200 radios we can advise and supply the right communications for your event or project.

Communication system design & build
ALCOM can develop and build tailored radio communication systems for any business where line of sight radio is not adequate. It may be as simple as voice only or an advanced system with additional benefits such as ‘man down’, GPS tracking, group calls, texting or emergency button among other features. In the first instance give us a call to discuss the options. View our CityRide and Hobbiton case studies.

Networks/Alcom Connect

Alcom has analogue and digital network coverage across Rotorua and the Central North Island. These networks enable communcations in areas where cell phone coverage is not available or inadequate.

Alcom Connect is a digital radio network service providing coverage across the forestry and rural areas spanning Rotorua/Kaingaroa, Gisborne/East Coast and Napier regions.

ALCOM CONNECT OFFERS MORE THAN JUST VOICE – It’s an innovative, cost-effective and flexible solution for improved health & safety and operational communications.

Get in touch with us to discuss your communication needs.