Service

At Alcom we pride ourselves on providing tailored solutions and quality service at every stage. Our services include:

Sales & Service advice
We keep up to date with the latest products, technology and regulations. We are happy to first discuss your needs and then offer the right advice and solution. Alcom are authorised dealers for all the leading brands including: Tait, Icom, Motorola, Hytera, GME and Uniden.

Equipment Installation
Our technicians can install equipment into buildings, vehicles, large machines, farmland or even remote sites. Vehicle installations can be done at our Rotorua or Tokoroa workshops or if preferred at other locations around the central north island. Give us a call to discuss what is the best option for you.

Channel Licencing/Programming

Anyone using radio in New Zealand must ensure that they have the correct user license, or have an exemption from licensing. As your local authorised service agent we can assist you with all you channel licensing and programming requirements.

Repairs, maintenance & servicing
As authorised dealers for all the main brands, Alcom can repair and service all your equipment at our workshops or onsite as required.

Radio hire/lease
Hiring radio equipment (radios, repeaters and a range of accessories) can be the most cost effective communication for sports events, festivals, film crews, conferences, factory shutdowns and other short or long term projects. Hiring rates start at $15 per day per radio. Weekly and monthly rates are also available.

Communication system design & build
ALCOM are specialists in the planning and building of tailored radio communication systems for any business where line of sight radio is not adequate. It can be as simple as voice only or an advanced system with additional benefits such as ‘man down’, GPS tracking, group calls, texting or emergency button among other features. In the first instance give us a call to discuss the options. View our CityRide and Hobbiton case studies.

Alcom Connect

Alcom Connect is a brand new digital radio network service providing coverage where existing phone and network provision is inadequate.  ALCOM CONNECT OFFERS MORE THAN JUST VOICE – It’s an innovative, cost-effective and flexible solution for improved health & safety and business communications across the forestry and rural areas spanning Rotorua/Kaingaroa, Gisborne/East Coast and Napier regions.

Get in touch with us to discuss your communication needs.