Service

At Alcom we pride ourselves on providing tailored solutions and quality service at every stage. Our services include:

  • Sales & product advice
  • Installation
  • Programming
  • Repairs, maintenance & servicing
  • Communication system design & build
  • Radio hire/lease
  • Network Communications – Digital coverage across Rotorua and the Central North Island

Sales & product advice
We keep up to date with the latest products, technology and regulations. We are happy to first discuss your needs and then offer the right advice and solution. Alcom are authorised dealers for all the leading brands including: Tait, Icom, Motorola, Hytera, GME and Uniden.

Installation
Our technicians can install equipment into buildings, vehicles and large machines, farmland or even remote sites. Vehicle installations can be done at our Rotorua or Tokoroa workshops or at other locations such as vehicle/machine distributors or manufacturers.

Channel Licencing/Programming
All radio users (other than PRS users) are required to either own their own channel or get authorisation from the owner prior to programming. We are happy to advise and manage the process for you.

Repairs, maintenance & servicing
As authorised dealers for all the main brands, Alcom can repair and service all your equipment at our workshops or onsite as required.

Radio hire/lease
Hiring radio equipment (radios, repeaters and a range of accessories) can be the most cost effective communication for sports events, festivals, film crews, conferences, factory shutdowns and other short or long term projects. Hiring rates start at $15 per day per radio. Weekly and monthly rates are also available.

Communication system design & build
ALCOM are specialists in the planning and building of tailored radio communication systems for any business where line of sight radio is not adequate. It can be as simple as voice only or an advanced system with additional benefits such as ‘man down’, GPS tracking, group calls, texting or emergency button among other features. In the first instance give us a call to discuss the options. View our CityRide and Hobbiton case studies.

Network Communications
We have our own analogue and digital repeaters set up and can offer coverage in the Central North Island and beyond. Many businesses and event operators utilise this service to ensure clear and uninterrupted communications for operational and health and safety purposes.

Get in touch with us to discuss your communication needs.