Service

Tailored solutions and quality service at every stage.

Our services include:

Getting you the right communication solution is our top priority.  Call us to discuss your requirements so we can provide you with tailored solution options.

Our online shop has a range of accessories and pre-programmed PRS  radios (High band UHF CB, 26 MHz, Marine and Aviation) for sale.    

Our skilled technicians are available to install, service, repair and programme equipment wherever and whenever you need them.  While we recommend booking in advance, we do our best to accommodate urgent drop-ins for programming and repairs at our Rotorua location.

Our team regularly travels to the following areas:

  • Kaingaroa, Kinleith & other central North Island forests
  • Tokoroa, Putaruru & Atiamuri
  • Taupo, Reporoa & Turangi
  • Whakatane, Te Puke, Kawerau & Edgecumbe
  • Other locations across the central North Island  
As your local authorised service dealer, we can assist you with all your channel licensing and programming requirements.

Hiring radio equipment (radios, repeaters and a range of accessories) can be the most cost-effective communication for sports events, festivals, film crews, conferences, factory shutdowns and other short or long-term projects.

Hire rates start at $20 per day per radio. We have 3 day, weekly, monthly and long-term lease arrangements available.

ALCOM can develop and build tailored radio communication systems for any business where line of sight radio is not adequate. It may be as simple as voice only or an advanced system with additional benefits such as ‘man down’, GPS tracking, group calls, texting or emergency button among other features. In the first instance give us a call to discuss the options. 

Alcom Connect is our digital radio network providing coverage and service across the rural areas of the Central North Island. 

The Tier 3, digital, VHF, trunked radio technology and IP linking deliver high-quality voice communication and a range of other features that integrate to provide enhanced health & safety and crew efficiency. 

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